
Account access
Players must meet the 18+ requirement, complete checks when requested and follow location restrictions.

Game terms and settlement
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Core rules
Review the account, game and promotion terms together, as one condition may affect how another applies.

Players must meet the 18+ requirement, complete checks when requested and follow location restrictions.

Review the title rules, available actions, outcomes, paytables and feature requirements before playing.

Check eligible games, qualifying stakes, balance rules and wagering conditions before using a bonus.
Placing a wager
Read the game, account and current promotion conditions before confirming a stake.
Review the amount, AUD currency and balance selected before submitting.
Treat a wager as placed only once it appears in the relevant account or game record.
Keep the round or transaction reference for any question about the activity.
Playing restrictions
| Rule category | Details to review |
|---|---|
| Minimum age | 18+ |
| Location rules | Check whether the service is available and permitted in your location. |
| Stake limits | See the limits shown in the cashier or game. |
| Game access | Confirm the title, version and features available to your account. |
| Bonus play | Review qualifying stakes, contribution rules and balance conditions. |
Settlement
| Settlement area | What to confirm |
|---|---|
| Completed result | Check what counts as a completed round and valid outcome. |
| Payout calculation | Refer to the game paytable and whether the stake is included. |
| Currency and rounding | AUD |
| Corrections | Review the applicable rule and records supporting any adjustment. |
| Activity history | Check the accepted stake, result and resulting balance record. |
The animation on screen may differ from the final transaction record, so check the recorded result.
Bonus play

The welcome package is a 200% first-deposit bonus up to AU$25,000, with free spins based on deposit amount. It carries 40x bonus amount wagering and remains valid for 7 days. Check which games and bets qualify, how progress is counted and what applies at expiry or withdrawal.
Common situations
A rejected request, interrupted round and voided transaction are separate situations. Check the relevant record and rule before taking further action.
A connection issue does not by itself show whether the round was accepted or completed in the recorded game history.
Separate a rejected request from an accepted and settled transaction before checking the balance.
Review the stated cancellation reason and any resulting account adjustment.
Dispute support

A concise timeline and relevant rule reference can help support review of the issue.
Common questions
You must be 18 or the applicable legal age if higher. Identity and address verification may be required before betting or withdrawal.
Check the recorded round status and relevant interruption rule. A disconnected screen alone does not establish the final outcome.
The applicable cancellation rule, reason and account adjustment determine the result. Review the written terms and transaction history.
Keep the game details, transaction reference and relevant terms, then contact [email protected] for review.
More useful guidance
Before placing a wager, read the current WSM Casino rules and the terms shown for the selected game or market. A universal acceptance process and complete betting schedule are not published, so check the account interface and applicable terms instead of assuming a displayed stake will be accepted.
Treat a wager as confirmed only when it appears as placed in the site or game record. If the screen freezes, the connection drops or a wager appears twice, check your activity before submitting another one and retain the transaction details.
WSM Casino bet limits may differ by game, table, market or promotion. No general minimum or maximum stake is published, so review the limit shown before playing and check how rounds start, which actions are available and when the result becomes final.
WSM Casino lists Over 4,000 crypto casino games across slots, live casino, table games, crash games and sports betting. Individual titles can set their own rules for eligible wagers, payouts, cancellations and technical interruptions. Australian players should also consider whether the activity is permitted where they live.
A settled wager follows the relevant game or market rules. If a result or balance looks incorrect, record the game, date, bet details and reference number, then email [email protected]. No specific dispute-resolution timeframe is published.
Identity and address verification may be required before betting or withdrawing. Requested documents can include government-issued photo ID, a passport or driver’s licence, plus recent proof of address. Keep your account information accurate and follow the instructions provided.
The welcome offer is a 200% first-deposit bonus up to AU$25,000, with free spins based on deposit amount. Wagering is 40x the bonus amount and validity is 7 days. Review the current promotion terms to see which games and bets contribute.
Promotion terms may restrict stake sizes or certain games while wagering is active. No minimum deposit or fixed free-spins quantity is published, so check the conditions and account display rather than assuming either. Monitor the bonus balance and expiry, and contact support if the displayed information differs from the accepted terms.
Before playing in Australia, confirm that you meet the minimum age of 18 or any higher legal age that applies. Set deposit and time limits, and pause if gambling affects your wellbeing; WSM Casino lists self-exclusion from 6 months to 5 years and points to Gambling Therapy.
Use this pre-play checklist: